Sammanfattning: |
The governmental authorities are, among other tasks, obliged to
provide services to citizens, enterprises, and to other authorities,
as do the public sector organisations world-wide. The obligation
gives rise to a huge amount of information to be stored, shared,
and supplied. The services may for example include providing
citizens archived documents, hearing enterprise fusion cases, and
answering to referral cases. There are strict laws, rules and
regulations that constrain the procedure, the content, and the
form, which are used to carry out the obligations.
A great deal of electronic documents are already stored,
maintained, distributed and exchanged among the governmental
organisations. The management of electronic information is more
complicated than the management of paper-based information
[Andersson 97]. A paper-based piece of information can be
understood by a human being merely by viewing or touching it. An
electronic piece of information requires a computer to process the
bits and bytes. Provided the computer is able to interpret the file,
character, bitmap and other representation formats included in
the information piece, a human being can understand or evaluate
it only in the computer processed form. |